Quality is key

19 May 2010

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Product quality is the most important supply chain initiative for manufacturers and retailers in 2010, according to a recent survey conducted by analyst firm IDC.

The survey was designed to identify the top US business and supply chain issues, as well as how manufacturers and retailers expect to leverage IT resources to address those objectives and challenges.
Reducing costs was the top supply chain priority for respondents, and there was significant interest in improving forecasting capability and accuracy as well as improving responsiveness to demand changes.