Kalmar retains Rotterdam contact13 December 2013
Kalmar, part of Cargotec, has retained a three-year contract to provide complete service and maintenance support for two Kalmar ship-to-shore (STS) cranes operated by SCA Logistics B.V at their Rotterdam Terminal in the Netherlands. The contract became operational in September 2013, Cargotec stated earlier this month.
SCA has opted for Kalmar's Complete Care package. Effectively a repeat order, the agreement provides all labour and parts needed to deliver a complete maintenance programme for the two STS cranes. The contract includes all maintenance-related tasks, from planning to execution, delivery of spare parts and on call support.
Roelf Buist, SCA managing director Rotterdam, said: "Service is very much a people business and the engineering team at Kalmar regularly demonstrate that they fully understand our priorities. As we don't have our own technical service department we rely on Kalmar's expertise to ensure optimum machine productivity."
"Kalmar Complete Care is a comprehensive package of service support for our STS cranes available from a single point of contact and provides us with total peace of mind. We've trusted Kalmar service support for the last five years and it has worked exceptionally well."