DP World expands freight forwarding offices

The offices already employ 1,000 staff, adding to DP World’s already 108,000-strong team and this is expected to grow significantly over the next 12 months, helping move more than 10% of global trade every year. 

The latest initiative is in response to increasing disruptions to global trade – from climate change, geopolitics and macroeconomic challenges.

Miami is the latest office to open its doors, as DP World builds on its end-to-end network of port assets andexpertise across ports, trucking, air and ocean freight, customs and warehousing services that spans over 430 business units in 86 countries.  

“Our expansion in freight forwarding complements our end-to-end supply chain solutions and capabilities. Our asset – appropriate approach is a step-change for the freight forwarding industry that puts customers in the driving seat with more visibility and control and giving them confidence to trade in today’s global market,” said Beat Simon, Group CCO, Logistics, DP World.

“As we continue to grow our freight forwarding footprint, we are building a network that will cover more than 90% of global trade. We are focused on densifying our network as we build a best-in-class, strong and resilient global capability.” 

 With businesses seeking increased control over their supply chains, DP World’s expansion comes at a pivotal time for the global logistics and supply chain industry. By expanding its freight forwarding offering, with a focus on air and ocean freight, it will deploy its ‘toolbox’ of services or capabilities made up of ports, terminals, warehouses, trucks, rail and shipping services to increase control and resilience, supported by digital technology, whilst also working with partners across the supply chain to boost efficiency.  

The growing service spans order and origin management, port handling and freight management for ocean and air, and at-destination services such as customs, drayage, logistics, last-mile delivery, deconsolidation and bonded warehousing services. 

DP World also offers services including embedded trade finance, commodity-specific services, cars in containers, transload and advanced hubs and more. 

This is all accessed through a single digital window that is backed by an integrated Global Services Centre that centralises back-end processes, made up of over 500 IT specialists. The advanced digital system means customers can track their goods in real time and easily manage their cargo journey.   

“Our freight forwarding service uses our proprietary digital technology solutions to simplify global trade for our customers and give them more control. However, it’s not just our digital solutions that offer a next-gen freight forwarding service: our people are foundational to our customers’ success. We employ over 1,000 team members and will continue to grow,” said Marco Nazzari, VP Commercial Freight Forwarding, DP World.

“Leveraging an asset-appropriate approach, DP World utilises its digital tools, alongside the expertise and local know-how of its team, to make freight forwarding easier and more resilient from end to end.” 

DP World's latest expansion is not only increasing the size of its global logistics team to more than 45,000 employees but contributes to the company's total global workforce of nearly 110,000 people. These employees are distributed across a portfolio of logistics services spanning: ports and terminals, marine services, and logistics.